april, 2020

23apr9:30 am12:30 pmSocial Media for Better Customer Service

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Event Details

A fun, and engaging workshop discussing what ‘great social service’ looks like in today’s connected world. We’ll look at examples from a variety of companies and ask if we really deliver quality customer service, or do we focus on the numbers. Do we look for opportunities to wow customers or do we just react to complaints?

Customer service is the “new marketing”.  Your next customer will check to see how you supported the last one. You’re not judged on the complaint – you’re judged on how you respond. Be remembered for all the right reasons.  Learn how to deliver outstanding customer service via your social media channels.

Free but register on the link below

Book your tickets

Time

(Thursday) 9:30 am - 12:30 pm

Location

Linlithgow Burgh Halls

High Street

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